Available automatic actions
Add to recipient list
Use when you want the message recipient to subscribe, for example, to receive news about new products
Remove from recipient list
Can be combined with the previous use case to allow recipients to freely change topics they are interested in
Add to contacts
If you use a call-to-action like "Send an SMS in the format XY to subscribe to SMS updates". Most commonly used by municipalities for their SMS broadcasts.
Remove from contacts
Among other things, also a requirement under data protection law
Unsubscribe from SMS
A special type of processed response that ensures the recipient can no longer receive messages, even after a new contact import
Reply with SMS
Use as a thank you for contacting
Forward reply to email
We forward every received message to your email. Enabled by default.
Forward reply via SMS
If the boss wants to read copies of incoming customer SMS or you need to share SMS with colleagues
Save reply as contact data
A great way to enrich your SMS contacts with email addresses or other data for better targeting
Example 1: Automatic unsubscription
The sent SMS offers an automatic unsubscription option.
Example 2: Automatic registration
On your dedicated phone number, you have set up the keyword "Registration". If the sender uses it, you automatically add them to the recipient list and send a thank-you SMS.