IKEA
By setting a text sender ID, you ensure that you don't share a message thread with other companies in the recipient's phone. When sharing a shared number, messages can easily get lost. Some phones may not even display shared senders.
More messages read
Using a text sender ID brings more than 10x higher open and read rates compared to using regular "info-sms" or sending from shared phone numbers.
No reply option
Sometimes it's better when the recipient can't reply to the message. In that case, a text sender ID is a perfect fit.
Most commonly this applies when you send notification messages to customers that don't require a response. Replies would only create a need to process unimportant messages.
Your brand
A custom text sender ID is also great for better control over what messages reach your customers. When sending from shared numbers, your message can easily get lost or may not look good combined with other companies' communication.
How does it work?
Free or for a fixed fee
Most operators allow setting up a text sender ID for free (e.g., Slovakia and others). In the Czech Republic, there is a fee of 500 CZK for registration and 500 CZK monthly (for all operators).
We handle everything for you
Registration in the Czech Republic is done directly with mobile operators. We handle everything for you.
Up to 11 characters
The text sender ID can have up to 11 characters.
Frequently asked questions
How does SMS receiving and sending with a text sender ID work?
The recipient receives the message as if you sent it from a mobile phone, but instead of the sender's phone number, the text sender ID is displayed.
When using a text sender ID, the message cannot be directly replied to. This can be solved by including a phone number for replies in the message text.
What is the allowed format for a text sender ID?
The text sender ID must comply with the legal regulations valid in the Czech Republic.
The text sender ID must be unique.
If it is a registered trademark, a declaration of the right to use this trademark must be provided.
The text sender ID can have a maximum of 11 characters (without diacritics and cannot be a phone number).