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WhatsApp šablony: Služby

Also known as "Transactional messages" (formerly "Utility"). These are messages initiated by a WhatsApp profile (company) that inform about a specific ongoing transaction (order, reservation, etc.) or inform the customer about the progress of a transaction (order).

Just like when sending marketing WhatsApp messages these messages also need to be approved by Meta. Learn more about how WhatsApp templates.

SmsManager is an official WhatsApp Tech Provider

Meta Tech Provider

How does it work?

1

Connect WhatsApp and SmsManager

We will handle the operation of the phone number on which the new WhatsApp Business profile will be registered.
2

Prepare templates for sending

All messages initiated by you (your WhatsApp Business account) can only be sent in the form of pre-approved templates. These can be dynamically filled with personalized information (name, order number, etc.)
3

Done!

Using API or web administration you can send messages to recipients directly in the WhatsApp app. If any recipients don't use the app, they will receive a classic SMS.

Frequently asked questions

What is a WhatsApp Utility message?

WhatsApp Utility messages are messages initiated by a WhatsApp profile (company) that inform about a specific ongoing transaction (order, reservation, etc.) or inform the customer about how the transaction (order) is progressing.

How do I create a WhatsApp Utility template?

Like all other templates, WhatsApp Utility templates must be approved by Meta.

Více informací

What is the price for sending WhatsApp Utility messages?

The price for sending WhatsApp Utility messages is approximately 50% lower than the SMS price. SmsManager also charges a processing fee per message.

Více informací